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RETAIL & DISTRIBUTION

Multi-site retail & distribution.

Channel control, route stock and receivables — integrated with the POS at the point of sale.

Channel & route control Lower receivables risk POS in sync
Built for: Distribution Director · Operations · Finance

Module scope, deployment model and each side's responsibilities are defined per company during the survey phase.

RETAIL & DISTRIBUTION
Orders/day2,640+12%
Channel stock18 days−22%
Outlets covered1,480 

Illustrative figures from real deployments.

PAIN POINTS

Once the goods leave the warehouse, you lose sight of them.

PAIN POINTSOUTCOMES

Hard to control channels

Many distributors/dealers, missing route-level sales data.

Wider market coverage
Distribution

Fragmented stock & receivables

Route stock hard to track, receivables at risk.

Lower dealer receivables risk
Receivables

Disconnected POS & warehouse

POS, inventory and accounting data in silos.

Realtime
POS & inventory in sync

Outcomes are directional; the level of improvement depends on each company's processes, data quality and implementation scope.

INDUSTRY VALUE CHAIN

From the buying plan to the money in your account.

Plan-to-Sell
1Plan
COVERED BY
BIPurchasing
AGENT ON DUTYAmi Demand
2Receive & Stock
COVERED BY
Inventory
BUILT FOR THIS INDUSTRYAmi Assortment
3Distribute
COVERED BY
DMS
AGENT ON DUTYAmi Channel
4Sell
COVERED BY
CRMPOS
AGENT ON DUTYAmi Sales
5Serve & Collect
COVERED BY
CRMFinance
AGENT ON DUTYAmi Receivables

Every stage has a module behind it, so route orders, warehouse stock and dealer receivables all read one set of numbers.

The agents are not bolted onto this chain: each stage has one standing on that stage's own module, running inside the caller's permissions — so no two stages are joined by a connector.

SUB-INDUSTRY VARIANTS

One distribution backbone, different constraints on the goods.

What separates distribution businesses is the constraint on the goods and on the paperwork — those two drive most of the rest.

Pharma & medical distribution

Registration numbers, lot and expiry, FEFO picking and recall scope under GSP/GDP.

  • Expiry and lot carried through warehouse — route — outlet
  • Picking by FEFO instead of FIFO
  • A recall scoped exactly to what was delivered

Import/export & landed cost

Landed cost, multiple currencies, customs paperwork and international payment terms.

  • Freight, duty and fees allocated into the cost of each import lot
  • Multiple currencies, booking rates and FX differences
  • Import documents tied to the lot and to the supplier balance

Automotive dealer groups

The consolidation layer across dealers: parts, warranty and P&L per site.

  • Parts stock and transfers between dealers
  • Warranty cost by model and by manufacturer
  • Revenue, receivables and P&L consolidated per dealer

Selling and servicing inside ONE garage or one dealership is a specialist retail system; this is the multi-site consolidation layer. These are configuration differences, not separate packages.

A DAY IN OPERATIONS

A day on the routes, from the order at the outlet to the money in the bank.

Tomorrow's route is settled this afternoon: the field team books the orders, the warehouse picks them, accounting clears the receipts — three people, three screens, one set of numbers.

Sales manager

Goal

Steer the field team's orders and routes through the day.

Modules
  • DMS
  • CRM
  1. Open DMS → Today's routes: follow the field reps working their calls on the live map.
  2. Approve the orders reps just booked at the outlet: stock, discount and credit limit are checked automatically.
  3. Filter the outlets with no order for three weeks — put a visit on tomorrow's route.
  4. Apply the new promotion to the traditional channel: pick the outlet group, the system works out the budget.
  5. End of day: sales per route against target, and the leaderboard goes out to the whole team.

Central warehouse lead

Goal

Keep multi-warehouse stock straight and feed every delivery route.

Modules
  • Inventory
  • DMS
  1. Open the multi-warehouse stock board: central and satellite warehouses on one screen, discrepancies at the top.
  2. Pick the orders for tomorrow morning's route — the system proposes the nearest expiry first, lot by lot.
  3. Move stock from a satellite warehouse back to central — the transfer order writes the paperwork at both ends.
  4. Take back the returns from today's route: scan, then sort sellable from damaged right at the dock.
  5. Run a quick count of the promotion bay and approve the variance record on the handheld.

Receivables accountant

Goal

Reconcile receivables outlet by outlet and collect on time.

Modules
  • Finance
  • DMS
  1. Open the ageing report by channel: overdue balances flagged red per distributor and per outlet.
  2. Match the receipts the reps handed in against yesterday's deliveries — the system clears most of them, only a few need a hand.
  3. Chase one difference: open the signed delivery-note image and the order's edit history.
  4. Send a batch of dunning notices to the overdue group, each with its own document-by-document statement.
  5. Freeze the limit on an outlet over its credit ceiling — its next order will need a separate approval.

Chief executive

Goal

The whole channel on one BI cockpit: sales, coverage and stock in the trade.

Modules
  • BI
  • Apus Office
  1. Open the distribution cockpit: sell-out by channel, outlet coverage and trade stock by region.
  2. Drill into a region where sales are down → to the route and the item that lost ground on last period.
  3. Compare the two running promotions on one chart.
  4. Take the alert on unusually high trade stock in one region — assign the check to the regional director from the chart.
  5. Schedule the weekly report to land in your inbox first thing Monday.

The steps describe the standard flow on exactly the modules above. How you split routes, your discount policy and your credit limits are agreed for your business during the survey phase.

AGENTS ALREADY DO

Reconciling, chasing due dates, summarising and rolling up — the repetitive work running through the day above.

PEOPLE STILL DECIDE

Approving spend, settling on a plan, signing — anything that needs judgement still stops with a person.

+22%
Outlet coverage with orders
REAL RESULTS

Route-based ordering in the app, automatic credit limits and distributor stock visible in real time.

Thanh Long Group
Thanh Long Group · Distribution
Distribution, multi-location inventory and receivables kept in sync with the point of sale. Illustrative figures based on industry benchmarks, pending customer sign-off before official publication.
Read the full case study
Trusted by
EdufitCTHApodioTASA GroupThanh Long GroupUNIS
HOW DELIVERY WORKS

A defined path, not an open-ended project.

  1. 01

    Survey & agree scope

    Map current processes, the systems in use, data owners and which modules to switch on.

  2. 02

    Standardise & configure

    Agree the standard processes, configure the system around them, fix roles and permissions.

  3. 03

    Migrate & run in parallel

    Load master data and opening balances from the templates, run in parallel, reconcile and fix gaps.

  4. 04

    Go-live & expand

    Run for real with an activation team, accept against a checklist, switch on further modules later.

Starting from a scope with clear boundaries is consistently faster and safer than switching everything on at once — expansion then happens on data that is already live.

Not the right fit at this stage if you need

  • To immediately replace a specialist system that is your system of record
  • Deep customisation outside the standard process before the system runs for real
  • Automated decisions replacing people at material control points
  • Multi-year historical data conversion before the source data is cleaned
FAQ

What distribution teams ask first.

Does it manage route ordering?+

Yes. DMS manages ordering, inventory and visits by route/dealer.

Does it integrate a POS at the point of sale?+

Yes. POS data syncs to inventory, receivables and accounting in real time.

Does it control dealer receivables?+

Yes. Limits, reconciliation and collection per dealer.

Are there market coverage reports?+

Yes. Coverage, volume and promotion-effectiveness reports.

How long does implementation take and what does it cost?+

Duration depends on module count, legal entities and process complexity; the Essentials industry template commits to go-live in 90-120 days. The cost has three lines, all stated up front: implementation (one-off), capacity-based usage (recurring, never per user) and data migration (billed separately).

What happens to the data we hold in Excel or an older system?+

Apus provides standard import templates for master data, opening stock and opening receivables so your team can load them — that part is in the package. If you want Apus to map fields, clean and load for you, or to convert multi-year history, that is the separately billed data-migration line.

See the platform run on your sales routes.

Book a demo built around your outlet count, your routes and the way you run dealer credit today.

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